Online Certificate Programs by Alison
Our specialist certificate programs are designed to give you
job-role training and formal workplace skills. In fewer than three hours of
active learning, you can complete any of our curated certificate courses to
cover a gap in your existing knowledge or gain clarity on a new subject area.
So, in a single morning or one afternoon, you can super-charge your skills - all for free.
Job-role training courses offer you the aptitudes that are necessary for
certain positions while formal workplace training will prepare you for
professional examinations or assessment directly related to your field or
industry. Select whichever category you like, find a learning level - beginner,
intermediate or advanced - that suits your needs and start studying. Three
hours later, you could have a new certificate course on your CV!
25 best free certificate on online sales & marketing courses by Alison
Transform how you deliver results in either a sales role or as part of a marketing strategy. Our online short courses in sales and marketing are designed to upskill you for work in rapidly-growing industries. As a plus, our courses can be completed without the time and cost commitments associated with similar programs.
We offer a wide selection of business, marketing and sales topics to give you the necessary knowledge needed to work in a contemporary marketing and sales environment. Our selection of topics will enable you to explore core concepts, methods and perspectives to be a champion in your field. Drawing on our partnership with prestigious partners in education, you can explore core sales and marketing concepts, including retail management, marketing management, brand development, customer services, international business, sales techniques, social media strategies, public relations and so much more.
Advance your performance or enhance your employment potential by developing valuable skills today. While we appreciate that there are many different sales marketing courses to choose from, what makes ours distinct is that you can develop your skills and start learning today – for free. All you need is a desktop, tablet or mobile device.
List of Courses -
1. General Data Protection Regulation (GDPR) - Certificate – Business
2. Developing Quality Customer Service Skills - Certificate – Business
3. Retail Management: Customer Interactions - Certificate – Business
4. Retail Management - Merchandising, Distribution and Marketing - Certificate – Business
5. Retail Management: Merchandising, Sales and Customer Communications - Certificate – Business
6. Decision Support Systems for Inventory - Certificate – Business
7. Retail Management: Stock, Psychology and Security - Certificate – Business
8. Retail Management: Marketing and Brand Management - Certificate - Business
9. Social Media Marketing - Bootstrapping With Fundamentals - Certificate – Sales & Marketing
10. Customer Services Course - Certificate – Business
11. Sales Management - Business Ethics and Sales - Certificate – Business
12. Sales and Negotiations Skills Course - Certificate – Business
13. Introduction to Marketing Management - Certificate – Business
14. Sales Territories and Distribution Management - Certificate – Business
15. International Marketing and Supply Chain Management - Certificate – Business
16. Tourism - Marketing and Promotion - Certificate – Business
17. Sales Prospecting and Lead Generation - Certificate – Business
18. Customer Relationship Management in Business Services - Certificate – Business
19. Sales Techniques - Interacting with Customers - Certificate – Business
20. Planning, Organization and Control of Global Marketing Operations - Certificate – Business
21. Introduction to Marketing Management – Certificate –Business
22. Hidden Secrets Of Sales & Marketing - Part One - Certificate –Business
23. Decision Support Systems for Inventory – Certificate - Business
24. Introduction to Globalization - Certificate – Business
25. Food Safety and Hygiene in the Catering Industry - Certificate – Business
Brief Info about the Courses -
Do you understand GDPR? Or that a company that fails GDPR can get a €20million fine? Take this free online course.
This free online General Data Protection Regulation (GDPR) course will teach you everything you need to know about European data protection regulations. Data protection regulations can be difficult to correctly understand and apply, however, any company that fails to meet GDPR compliance can be fined for up to €20 million. This free online course will teach you everything you need to know about GDPR to protect yourself from financial loss.
Duration - 1.5-3 Hours
Students - 73,875
2. Developing Quality Customer Service Skills - Certificate – Business
Learn the important skills to deliver excellent customer service in this free online customer service training course.
This free online course is for those who are interested in learning to become customer service representatives or are seeking to improve their skills. This customer service certification will teach you the important skills you need to learn and practice to become excellent at customer service. You will learn how to develop the right attitudes toward relating with customers, the general dos and don’ts and importance of making a good impression.
Duration - 1.5-3 Hours
Students - 4,497
3. Retail Management: Customer Interactions - Certificate – Business
In this course on customer interactions in retail marketing, learn the best way to communicate with your customers.
This customer interactions course will guide you through customer interactions in stores and retail outlets. From the ordinary interactions which come from selling products in a retail environment to the health and safety regulations and legal rights of the customer, this course will cover your responsibilities as a trader. Start this customer interactions course today to gain an in-depth understanding of customer relationships.
Duration - 1.5-3 Hours
Students - 4,048
4. Retail Management - Merchandising, Distribution and Marketing - Certificate – Business
Learn how to boost sales with merchandise displays, marketing and inventory planning in this free online retail course.
This course teaches you about essential but non-obvious facets of the retail industry, including marketing, merchandising and distribution. We show you techniques to rack up impressive sales in a retail environment, from savvy pricing that increases foot traffic to effective in-store marketing. Whether you run your own small business or work for a large company, this course in retail management can boost your sales skills and career.
Duration - 1.5-3 Hours
Students - 32,227
5. Retail Management: Merchandising, Sales and Customer Communications - Certificate – Business
Learn basic merchandising and communications skills involved in retail management with this free online training course.
This free online retail management training course will provide a thorough introduction to the basics involved in managing a retail outlet. You will learn the principles behind sales techniques, how to effectively merchandise your products, and the most constructive ways to communicate with your customers. This course is all about how to sell your products and win over your customers, so if you are an aspiring retail manager, get started today.
Duration - 1.5-3 Hours
Students - 8,099
6. Decision Support Systems for Inventory - Certificate – Business
Learn why Decision Support Systems can significantly improve inventory management in this free online course.
This free online course offers an overview of Decision Support Systems for Inventory. Inventory is an important area of study as it educates you on why inventory management is essential and explains the different systems available to aid in managing them efficiently. As a manager, you aim to make a profit. Not having the goods a customer needs because of inefficiency is not something you'd aspire to. Discover the world of DSS and enroll today!
Duration - 1.5-3 Hours
Students – 171
7. Retail Management: Stock, Psychology and Security - Certificate – Business
Learn about the practicality of establishing your own retail store in this retail security and stock free online course
This free online retail security management training course will guide you through the essential skills you need for stock management, store layout and security. You will learn how to control your stock and products, how to install the right security for your store and how to hire a suitable team of staff. This course will take you through a detailed overview of the mechanisms behind a well-run retail outlet, so get started today.
Duration - 1.5-3 Hours
Students - 1,904
8. Retail Management: Marketing and Brand Management - Certificate – Business
Learn how to market your store and manage your brand effectively with this free online course in retail marketing.
This free online brand management training course will teach you the importance of brand management and retail marketing effectively. Learn how to create an attractive and cohesive brand while making your store extra visible to your target market using our specific guide. Whether you are just beginning your retail marketing career, or a manager looking to give your brand a boost, learn valuable retail marketing skills to help you in your future.
Duration - 1.5-3 Hours
Students - 5,618
9. Social Media Marketing - Bootstrapping With Fundamentals - Certificate – Sales & Marketing
Learn about all the basic and important aspects of social media marketing in this free online course.
Social media marketing is becoming a prevalent practice in businesses. Therefore, we have designed this course to provide all the necessary insights into social media marketing fundamentals. This course includes frequently used important terms of social media marketing, its various significant pillars, and advertising methods. You will also discover how to create a perfect social media marketing strategy to become a success.
Duration - 1.5-3 Hours
Students - 1,329
10. Customer Services Course - Certificate - Business
Learn about the role customer service plays and how it is vital to a business’s success in this free online course.
We often hear that “The customer is king” and this Customer Services free online course covers the concept of customer service in-depth. You will learn how to measure service standards as well as the various personal skills required in order to deliver excellent customer service and resolve customer queries. Ensure that you exceed a high-level of customer experience with this free online Customer Services course.
Duration - 4-5 Hours
Students - 6,423
11. Sales Management - Business Ethics and Sales - Certificate – Business
Learn more about the theory and practice of business ethics relating to sales, with this free online course.
This free online course in sales management will teach you about business ethics and sales. Management needs to ensure that all employees have a good understanding of the proper behaviour and etiquette that is expected from them in a sales environment. This business ethics course will teach you how to make a positive impression on your customers, and will guide you through some effective communication techniques essential to the sales industry.
Duration - 1.5-3 Hours
Students - 5,807
12. Sales and Negotiations Skills Course - Certificate – Business
This free online course deals with overcoming sales objections, communication strategy and the skills needed for sales.
This free online course will introduce students to overcoming sales objections, including seeing objections as opportunities, getting to the bottom, and finding a point of agreement. Students will also learn about negotiation skills and communication strategies. So, why wait? Start this course today and learn about the skills needed to master sales and negotiation skills.
Duration - 1.5-3 Hours
Students - 8,988
Learn about modern marketing concepts and effective marketing processes for building a successful business.
This free online course in marketing management will introduce you to the process of marketing. You will learn the core tenets of marketing and why it is essential to understand these concepts before launching products. You will also look at case studies where different companies have either failed or succeeded in their marketing strategy, discuss the change in marketing theory over the years, and learn today's prevalent marketing theories.
Duration - 1.5-3 Hours
Students - 17,417
14. Sales Territories and Distribution Management - Certificate – Business
Learn about the importance and relevance of sales territories and sales distribution channels in this free online course
This free online course on sales territories and distribution management will be of great use to you if you are interested in how sales organizations evaluate sales performance and sales quotas. The course captures the process of the administration of a good sales quota system and the objectives of a sales quota system. By the end of the course, you will become familiar with the workings of a distribution channel in a sales organization.
Duration - 1.5-3 Hours
Students - 1,309
15. International Marketing and Supply Chain Management - Certificate – Business
In this free online course, learn the strategies involved in International Marketing and Supply Chain Management.
The key to any business success is making people aware of what you are selling and arranging to get it to them efficiently. This free online course investigates the definition of international marketing and supply chain management. The major global strategies that successful firms adopt for different markets will be discussed. Boost your international marketing and supply chain management skills by studying this comprehensive course.
Duration - 3-4 Hours
Students - 2,692
16. Tourism - Marketing and Promotion - Certificate – Business
Learn how to create a professional and effective tourism marketing campaign, with this free online course.
This free online course on marketing and promotional campaigns for tourism will teach you the do's and don't of a promotional tourism campaign, teaching you how to identify a target audience, and understand your customers' purchasing process. Effective advertising strategies have been the key to the growth of many modern tourism ventures, grow your business today with this free online course in tourism marketing.
Duration - 1.5-3 Hours
Students - 14,859
17. Sales Prospecting and Lead Generation - Certificate – Business
Learn the tools and techniques used in sales prospecting and lead generation with this free sales and marketing course.
This free online course in sales prospecting and lead generation will teach you about the tools, techniques, and methods for identifying leads and prospects. It will also teach you to research and prepare your sales goals, and to prepare a sales approach to potential new customers. It will also introduce you to the sequence of steps that help salespeople close a sales deal, including prospecting new leads and turning leads into sales.
Duration - 1.5-3 Hours
Students - 10,963
18. Customer Relationship Management in Business Services - Certificate – Business
Learn how to create business services that go beyond customer satisfaction with this customer relationship course.
This free online Customer Relationship Management course from Alison will teach you how to design and develop effective and efficient service processes for customers. It will give you a better understanding of consumer behavior, important marketing elements that shape demand patterns, and the core components of service processes. This can help your business achieve excellence in customer relationships, so check it out now!
Duration - 3-4 Hours
Students - 15,962
19. Sales Techniques - Interacting with Customers - Certificate – Business
Improve your sales skills to help you succeed with new customers.
This free online Sales Techniques course from Alison will show you the professional way of interacting with customers. Selling is the process of exchanging monetary value for goods and/or services. With this course, you will learn about fundamental customer questions, the importance of body language, and the human interface. You will also study communication and presentation skills for selling. Learn to sell more by selling better, today!
Duration - 1.5-3 Hours
Students - 18,140
This free online course on global marketing operations, indirect exporters are prone to comparatively less risks.
This free Online course on Planning, Organization and Control of Global Marketing Operations begins free trade zones and International distribution channels and retailing. Exporting is the most popular way for many companies to become international. It is usually the first mode of foreign entry used by companies. Next we will discuss the role of government in promoting exports, mechanics of importing and gray markets.
Duration - 4-5 Hours
Students – 754
21. Introduction to Marketing Management – Certificate –Business
Learn about modern marketing concepts and effective marketing processes for building a successful business.
This free online course in marketing management will introduce you to the process of marketing. You will learn the core tenets of marketing and why it is essential to understand these concepts before launching products. You will also look at case studies where different companies have either failed or succeeded in their marketing strategy, discuss the change in marketing theory over the years, and learn today's prevalent marketing theories.
Duration - 1.5-3 Hours
Students - 17,641
22. Hidden Secrets Of Sales & Marketing - Part One - Certificate –Business
Discover the hidden secrets of the world’s best salespeople and marketers with free online course.
This free online sales & marketing course will teach you cutting-edge tools, tips, and strategies that really get the sales. Much of what is taught in sales and marketing courses today just doesn't work for the modern salesperson or marketer. Old and outdated ideas can tangibly hurt your ability to sell. In this course, the first in a series, you will learn the fundamental skills that modern salespeople and marketers use to rise above the rest.
Duration - 1.5-3 Hours
Students - 12,987
23. Decision Support Systems for Inventory – Certificate - Business
Learn why Decision Support Systems can significantly improve inventory management in this free online course.
This free online course offers an overview of Decision Support Systems for Inventory. Inventory is an important area of study as it educates you on why inventory management is essential and explains the different systems available to aid in managing them efficiently. As a manager, you aim to make a profit. Not having the goods a customer needs because of inefficiency is not something you'd aspire to. Discover the world of DSS and enroll today!
Duration - 1.5-3 Hours
Students – 182
24. Introduction to Globalization - Certificate – Business
This course increases global competition which drives prices down and creates a larger variety of choices for consumers
This free Online course on Globalization starts with the meaning of globalization, why global marketing is imperative and how globalization of market leads to convergence and divergence at the same time. Globalization is the process by which businesses or other organizations develop international influence or start operating on an international scale. Globalization has 2 facets; globalization of markets and globalization of production.
Duration - 4-5 Hours
Students – 571
25. Food Safety and Hygiene in the Catering
Industry - Certificate
– Business
Learn about proper food preparation, storage, and hygiene practices with this food safety training course.
This free online Food Safety and Hygiene course will teach you standard food safety guidelines for the catering industry. Soiled and contaminated foods are not just unpleasant to eat, but can cause serious injury and illness. Having a good command of food safety and hygiene techniques is essential for any food industry professional. This course will teach you how to prevent spoilage and control disease spread during the food handling process.
Duration - 1.5-3 Hours
Students - 112,202
According to the American Marketing Association, marketing is the process of creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. The 4 Ps of traditional marketing are: Product, Price, Promotion, and Place. Although, this has changed significantly in the 21st century due to digital marketing and innovative audience research and targeting methods. There are a number of exciting types of marketing. These include but are not limited to:
Digital Marketing
Marketing Management
Public Relations
Social Media
Marketing
Search Engine
Optimization
Search Engine
Marketing
Email Marketing